Following up with your Seattle movers after the quotes are done
OK, you have done your homework and you have had your Seattle area movers come and give you your moving quotes. Unfortuantley, even after all that work, it can still be hard to read people. It is hard to decide, are they just nervous or shady? Are they jittery or just excited for my business.
It is time for them to pass one final test - the "call after the estimate" test. Yep, giving them a call after the estimate will let you know how you may be treated during the move. Even more importantly, it will let you know if they are/are not a scammer. Many scammer companies operate with an answering machine and a truck. They do not have the money to have any kind of office staff. So here is what you do:
- Call each estimator a day or two after you get their quote
- ask them some follow up questions on the moving quote
You want to be looking for these following items:
- How long does it take for them to call you back if you leave a message?
- Are they courteous and professional, even over the phone?
- Are you bounced around from one person to the next?
- Do you only get an answering machine or do you get a live person?
Now keep in mind, getting the answering machine either means they are really small operation, a very busy company, or a scammer. Also, If you can only leave messages for your estimator, it either means they are in high demand or avoiding your phone calls. So this test is not meant to be a test by itself. This test is meant to confirm/refute the impression you already have about the company and the estimator.
So, for example, you invite an estimator into your home and they seem hurried, aloof, and nervous. You conduct your phone test to find that no one answers the phone and no one returns your call. I would say that is a big "red light."
Now, on the other hand, you have someone come to give you an quote and they are talkative, energetic, and a little nervous. When you make the call they call you back right away and answer all your questions (maybe even a little too much.) I would say chances are they are probably just a little nervous and really want your business.
So if there were any lingering doubts on the right moving company, this should clear it up. At the end of the day, it comes down to how you want to be treated. You want someone who really wants your business, has the expertise to get the job done right, and do it all for a fair price. Happy moving!